In a club environment, there can be issues or disputes. Sometimes, members within a club fall out, or a member has an issue with their club’s committee.
In a club environment, there can be issues or disputes.
sometimes, members within a club fall out, or a member has an issue with their club’s committee.
where a club complaint occurs, swim england encourages those involved to try and resolve it informally at first.
however, if that is not possible, swim england’s judicial regulations provide a club complaints process for clubs to follow to try and resolve these issues and prevent the issue getting any worse. a club complaint can range from a dispute between two members of the club, to an allegation that someone has breached the club’s rules.
A club complaint may be made by raising the issue with the chair of the club using the club complaint form . Please read the judicial regulations and the guidance documents before doing so. if, following the club complaint process, you consider the outcome to be unfair, in some circumstances you may be able to appeal the outcome to swim england. the regulations themselves are contained in the swim england handbook, which can be accessed here.
A club complaint may be made by raising the issue with the Club Chairperson using the official complaint form. Please read the Judicial Regulations and the guidance documents before submitting.
If you believe the outcome of a complaint was unfair, you may be able to appeal the
decision to Swim England, subject to their regulations.
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